Shipping & Delivery

At Unwound Willow, we're delighted to bring you thoughtfully curated, whimsical finds that inspire creativity and everyday comfort. Each order is carefully processed so your new treasures arrive as quickly as possible.

Shipping fees are processed at check out  

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has shipped, you'll receive a confirmation email with tracking information.

Estimated Delivery Times

Estimated delivery times vary depending on your location:

• Canada: 7–15 business days
• United States: 7–15 business days
• International: 10–20 business days

Please note that these are estimates and may occasionally be affected by customs processing, weather conditions, holidays, or carrier delays.

Multiple Shipments

To get your items to you as quickly as possible, products may ship from different fulfillment partners. If your order contains multiple items, they may arrive in separate packages on different days.

Order Tracking

As soon as your order ships, you'll receive a tracking number by email so you can follow your package's journey.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Honey Fern cannot be responsible for delays or lost packages due to incorrect or incomplete shipping information provided at checkout.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Lost or Delayed Packages

If your package appears delayed beyond the estimated delivery window, please contact us and we'll gladly look into it for you.

Questions?

We're always happy to help.

Email: infounwoundwillow@gmail.com